Jun 04, 2024
If user receives above message stating "Please select the Producer ID from the list to proceed to Generate Quote/Bind" on a renewal, then follow the workaround below:
1 - Select 'GL' in the Package section
2 - Then immediately de-select 'GL' in the Package Section
3 - Select 'Yes' to confirm the de-selection
4 - Select the product toggle to change it from 'Contract' (blue) to 'Brokerage' (green)
5 - Select the General Agent/Producer ID and then continue processing